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Intelligent AI Chat and Search System for Your E‑commerce

Increase conversion by up to 30% with a hybrid customer service system combining AI with real consultants. Semantic product search, full store API integration, order access and 24/7 routine task automation.

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  • 14 Days Free
  • No Obligations
  • Full Functionality

AI Assistant

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Hello! I found some products that might interest you:

  • Product
    Sneakers Pro
    299 zł
  • Product
    Urban Plecak
    199 zł
  • Product
    AudioMax Pro
    499 zł

Everything You Need in One Place

Comprehensive customer communication platform with extensive product search module. Hybrid AI + real support model, full store API integration, semantic search and advanced task system for your team.

  • Intelligent AI Chat with Store Access

    AI answers product questions 24/7, has access to the full catalog, checks order statuses via store API, creates tasks for the team and uses the company knowledge base. Everything automatically, without engaging consultants.

  • Consultant Team Management

    Add additional consultants, take over conversations from AI at any time, monitor team activity and performance. Full control over customer communication with smooth AI → support transition.

  • Intelligent Schedule

    Decide when AI responds and when consultants do. The system automatically switches between modes according to schedule. AI can both take over conversations that are waiting too long for a consultant and respond only after business hours.

  • Semantic Product Search on Your Site

    Advanced search understanding user intentions - not just words, but meaning. AI matches products by features, category and attributes. Search available for customers and consultants with visual previews in chat.

  • Company Knowledge Base for AI

    Create unlimited notes about your store operations such as shipping rules, return policy, warranty policy and FAQ. AI has full access to the base during conversations, providing consistent answers in line with company policy.

  • Task System for Support

    AI automatically creates tasks for the team for complaints and returns. Assign responsible people, set deadlines, conduct conversations and change priorities. AI can inform customers about task status according to your instructions.

See What the Admin Panel Looks Like

Intuitive interface allows easy management of all customer service aspects in one place.

  • Dashboard with Key Metrics

    Monitor number of conversations, response time and customer satisfaction in real time.

  • Conversation Management

    Browse active conversations, assign consultants and track communication history.

  • Advanced Settings

    Configure AI, work schedules and automatic conversation forwarding rules.

Panel Administracyjny
AI Chatbot and products search system

Easy Integration with Popular Platforms

Install LivBerry in minutes with dedicated modules for WooCommerce and PrestaShop or use the universal JavaScript widget for any e‑commerce platform.

  • WooCommerce

    Dedicated WordPress plugin with full configuration. Product import, API integration and chat and search widget on your site, literally in a few clicks.

  • PrestaShop

    Module with automatic product catalog synchronization and seamless API integration. Your chat and search at your fingertips.

  • JavaScript Widget

    Universal integration for any e-commerce platform. Responsive design and custom colors. Just copy and paste JavaScript code.

  • XML Import

    Automatic category and product synchronization from external XML sources. Selective field updates with protection of manually modified data.

Team Management

Build a Professional Consultant Team

Create an effective customer service team and manage their work in an intuitive admin panel.

  • Full Identification

    Set avatars and personalize each consultant

  • Performance Monitoring

    Track statistics and work efficiency of each consultant

  • Internal Communication

    Built-in task and notes system for the team

Team Management
Team Management
Work Schedule

Flexible Work Time Planning

Set when AI handles customers automatically and when consultants conduct conversations.

  • Automatic Switching

    System automatically activates AI outside team working hours

  • Don't Let Them Wait

    AI will take over conversations that are waiting too long for a response

  • Time Zones

    Customer service from different time zones

Inteligentny harmonogram
Intelligent Schedule
Data Access

Full Access to Customer Information from Your Store API

All necessary customer and order data in one place for faster service.

  • Order History

    Instant access to all customer transactions

  • Shipment Status

    Real-time delivery status tracking

  • Customer Preferences

    Access to contact history and shopping preferences

Dane w czasie rzeczywistym
Real-time Data
Knowledge Base

Manage Product and Knowledge Database

Build a complete knowledge base about products and procedures so AI can better answer customer questions.

  • Product Synchronization

    Automatic data updates from the store

  • Procedures and FAQ

    Create and manage frequently asked questions database

  • Intelligent Suggestions

    AI learns and improves answers based on the knowledge base

Inteligentna baza wiedzy
Intelligent Knowledge Base

Ready to Get Started?

Paste one JavaScript code on your page and start using the full power of AI in customer service. No complicated configuration!

<script src="https://cdn.chatcommerce.pl/widget.js"></script>
<script>ChatCommerce.init('YOUR_API_KEY');</script> Download Integration Code

Transparent Pricing Tailored to Your Needs

Choose the perfect plan for your business. You can always change your plan while using the system.

  • Starter

    Perfect for Small Stores 99 PLN monthly
    • Up to 1,000 conversations per month
    • 2 consultants
    • Basic knowledge base
    • Email support
    Choose Plan
  • Most Popular

    Professional

    For Growing Companies 299 PLN monthly
    • Up to 5,000 conversations per month
    • 10 consultants
    • Advanced knowledge base
    • Analytics and reports
    • Priority support
    Choose Plan

  • Enterprise

    For Large Organizations 799 PLN monthly
    • Unlimited conversations
    • Unlimited consultants
    • Dedicated account manager
    • Custom integrations
    • 24/7 support
    Contact Us

What Our Clients Say

Join hundreds of satisfied online store owners

  • "LivBerry increased our conversion by 35%. Customers receive instant answers 24/7, AI handles questions about sizing and availability, and we can focus on VIP customers and styling advice."

    Avatar
    Anna Kowalska Owner of ModaStyle.pl

  • "Integration with PrestaShop was lightning fast. In 10 minutes we had a working AI chat that knows all our products, checks availability via API and answers technical specification questions."

    Avatar
    Marcin Nowak CEO of TechStore

  • "The ability to smoothly switch between AI and consultants is a game changer. AI handles routine questions, and consultants take over complex issues. The task system allows us not to lose a single inquiry."

    Avatar
    Katarzyna Wiśniewska Manager at BeautyWorld

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